Privacy policy

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We at, the Loom Lane, take your privacy very seriously and are committed to being transparent with how we use your information. Any of our services, sites and applications directing you to this Privacy Policy (“Privacy Policy”) is controlled by Naturetech Enterprises Private Limited (collectively the “Company, , “We”, “Us” or “Our”).

“User”, “You” and “Your” when used in this Privacy Policy includes any person who accesses our Website “Theloomlane.com” (“Website”). The Company reserves the right to make changes to this Website and to modify this Privacy Policy at any time at its sole discretion. We encourage you to review this Privacy Policy frequently for modifications. By continuing your use of the Website, you agree to abide by any such modifications to this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use

Definitions For the purposes of this Privacy Policy:

Some of the words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

  • “Account” means a unique account created for You to access our Service or parts of our Service.
  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Loom Lane.
  • “Country” refers to: Delhi, India
  • “Device” means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • “Personal Data” is any information that relates to an identified or identifiable individual.
  • “Service” refers to the Website.
  • “Service Provider” means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
  • “Usage Data” refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • “Website” refers to The Loom Lane, accessible from theloomlane.com

▪ “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  1. INFORMATION COLLECTED ON OUR WEBSITE

If you browse through the website, our servers may automatically collect certain information from you which may include: (a) the name of the domain and host from which you access the Internet; (b) the browser software you use and your operating system; and (c) the Internet address of the website from which you linked to the website. The information we automatically collect may be used to improve the website to make it as useful as possible for our visitors; however, such information will not be tied to the personal information you choose to provide to us.

We may also collect the following types of information (“User Information”) (which may or may not be personal information):

    1. Personal Data

Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the Website. If you choose to share data about yourself via your profile, online chat, or other interactive areas of the Website, please be advised that all data you disclose in these areas is public and your data will be accessible to anyone who accesses the Website.

    1. Derivative Data 

Information our servers automatically collect when you access the Website, this information may include: a). Details of how you used our service, such as your navigation paths and search queries. b). Mobile related information if you access our Website using your mobile device; c). Internet protocol address; d). Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL; e). Cookies that may uniquely identify your browser, mobile device, or your account; f). Browser type, operating system, and other technical information; g). We may combine this automatically collected log information with other information we collect about you. We do this to improve marketing, analytics, and the products and services we offer you.

    1. Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website.

    1. Data from Social Networks 

User information from social networking sites including, but not limited to Facebook, Twitter, Google Plus, and LinkedIn, like your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This information may also include the contact information of anyone you invite to use and/or join the Website.

    1. Location Information

When you use our Website we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points, and other sensors, such as gyroscopes, accelerometers, and compasses. If you no longer wish to allow us to track your geo-location information you may turn the location off at the device level.

    1. Third-Party Data

Some of the content, advertising, and functionality on our Website may be provided by third parties that are not affiliated with us. Such third parties include: a). Advertising providers, which help us and our advertising customers provide ads that are tailored to users’ interests and understand how users respond to those ads; b). Audience-measurement companies, which help us measure the overall usage of our Services and compare that usage to other online services; c). Social networking services including, but not limited to Facebook, Twitter, Google Plus, and LinkedIn that enable you to login to certain of our Services and to share things you find on our Services with your social network.

These and other third parties may collect or receive information about your use of our Services, including through the use of cookies, web beacons and other technologies, and this information may be collected over time and combined with information collected on different websites and online services.

It’s important to remember that we don’t control the privacy practices of these (or any other) third-party services. So, we encourage you to read the privacy policies of the services before connecting to them.

  1. USE OF INFORMATION PROVIDED BY YOU

The information provided by you will be categorized as “User Information” and such information will be used, retained, and protected by us as per the prescribed guidelines:  

    1. Depending on how you interact with us and the Service, we use your personal information to:
  • Provide, activate and manage your access to and use of any Service;
  • Provide product and other support and to help keep the Service working, safe and secure;
  • Enhance and improve the Service and our other products, events, and services and to develop new products, services and benefits;
  • payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance;
  • share with the delivery vendor, courier company,
  • Respond to your requests, inquiries, comments and concerns;
  • Notify you about changes, updates and other announcements related to the Service and our other products and services;
  • Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;
  • Provide you with promotional messages and other information about products, events and services of ours, our affiliates and third parties such as sponsors;
  • Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance, or in other ways pursuant to a customer agreement; and/or
  • Comply with our legal obligations, resolve disputes, and enforce our agreements.

*We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyse the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.
  1. AUTOMATIC INFORMATION COLLECTION AND DATA RETENTION
    1. Our system collects information that is sent over the internet without your control. Some examples of the information we collect and analyses include the Internet Protocol (IP) address used to connect your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features etc.; the full URL click stream to, and from our Website, including date and time; cookie number; courses or videos you viewed or searched for; the email ID you used to call our customer service.
    2. During some visits we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain page, course and videos, page interaction information (such as scrolling, clicks and mouse overs), and methods used to browse away from the page.
  1. AUTOMATIC INFORMATION COLLECTION AND DATA RETENTION
    1. Our system collects information that is sent over the internet without your control. Some examples of the information we collect and analyses include the Internet Protocol (IP) address used to connect your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features etc.; the full URL click stream to, and from our Website, including date and time; cookie number; courses or videos you viewed or searched for; the email ID you used to call our customer service.
    2. During some visits we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain page, course and videos, page interaction information (such as scrolling, clicks and mouse overs), and methods used to browse away from the page.
  1. THIRD-PARTY WEBSITES

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you on this Website.. You should be aware that when you leave our Website, whether via a link on our Website or otherwise, and enter a third-party website, you do so subject to that website’s terms and conditions and privacy policy. We strongly advise you to read the terms and conditions and privacy policies of these third-party websites. We will not be held responsible for the practices or the content of such other websites or services and we exclude all liability for any loss or damage suffered by you as a result of your use of the links on our Website and/or your access of third-party websites.

  1. SECURITY OF YOUR INFORMATION

We have uncompromising security measures in place to prevent you from any harm, loss, misuse based on information provided by you. After you have provided us with your personal information, we ensure its safety as we adhere to all the security guidelines provided under law.  While we have taken reasonable steps to secure the user information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online may be vulnerable to interception and misuse by unauthorized parties. 

  1. YOUR CONSENT

We believe that you are using our services with free will and have agreed to our policies with informed consent. Once you register to our site, you give us access to your personal information and we deem your consent to use such information for your benefit. Further, we may process your information in a manner to collect, store, delete, use, combine, share, transfer, disclose it so that you can get the utmost benefit from our services. 

  1. JURISDICTION
    1. If you choose to use the Website, your usage and any dispute over privacy is subject to this Privacy Policy and the Website’s Terms of Use. In addition to the foregoing, any disputes arising under this Privacy Policy shall be governed by the laws of Republic of India. All relevant rules, regulations, directions, orders and notifications will also apply.
    2. Any action based on or alleging a breach of this Privacy Policy must be brought in a court located in New Delhi. In addition, you agree exclusively to submit to the personal jurisdiction, venue and seat of courts of New Delhi.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

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